Privacy Policy

Last updated: 30/12/2026

Keighley Community Fridge (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Keighley Community Fridge is a UK-based food bank / Community Interest Organisation.

Data Controller: Keighley Community Fridge
Email: keighleycommunityfridge@hotmail.com
Phone: 07873687277

What Information We Collect

We may collect and process the following personal data:

Identity and Contact Information
Name, email address, phone number, postal address
Donation Information
Donation amount, Gift Aid declarations, and transaction references
(We do not store card or bank details.)
Volunteer Information
Contact details and availability
Communications
Information you provide when contacting us or signing up for updates
Website Usage Data
IP address, browser type, pages visited, and cookies

How We Use Your Information

We use your personal data to:

Process donations
Respond to enquiries and requests
Manage volunteers and supporters
Send updates or communications you have opted into
Improve our website and services
Comply with legal and regulatory obligations

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear permission
Contract – to process donations or volunteer registrations
Legal Obligation – such as Gift Aid and charity regulations
Legitimate Interests – to operate and improve our services

Sharing Your Data

We do not sell or trade your personal data.

We may share your information with:

Trusted service providers (e.g. donation platforms, IT providers)
HMRC for Gift Aid claims
Authorities if required by law

All third parties are required to keep your data secure and confidential.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use our site. You can control or disable cookies through your browser settings.

Data Retention

We only keep personal data for as long as necessary for the purposes outlined in this policy or as required by law.

Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Children’s Data

Our website is not intended for children under 13, and we do not knowingly collect personal data from children without parental consent.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.